Privacy Policy

We at SpellWin are committed to protecting your personal data and ensuring that you have a safe and enjoyable gaming experience on our website. This privacy policy explains how we collect, use, and protect your information.

What Data Do We Collect?

When you register with us or use our services, we may collect the following types of data:

  • Contact details (name, email address, phone number)
  • Login credentials (username, password)
  • Financial information (payment method, transaction history)
  • Gaming activity and behavior
  • Device and browser information

How Do We Use Your Data?

We use your data for the following purposes:

  • To provide you with our services and allow you to access our website and games
  • To verify your identity and prevent fraud
  • To process payments and manage your account
  • To personalize your experience and tailor recommendations based on your gaming preferences
  • To comply with regulatory requirements and industry standards

How Do We Share Your Data?

We may share your data with:

  • Third-party service providers who assist us in delivering our services (e.g. payment processors, game developers)
  • Regulatory bodies or law enforcement agencies where required by law
  • Our parent company or subsidiaries for business purposes

Your Rights and Choices

You have the right to:

  • Access and update your personal data at any time
  • Request deletion of your account and all associated data
  • Opt-out of marketing communications and data sharing with third-party providers
  • Lodge a complaint with our Data Protection Officer (DPO) or regulatory authorities if you believe we have mishandled your data

Security Measures

We take the security of your personal data seriously and implement robust measures to protect it, including:

  • Encryption of sensitive information
  • Secure servers and networks
  • Regular software updates and patches
  • Multi-factor authentication and access controls

Data Retention

We will retain your data for as long as necessary to provide our services or comply with regulatory requirements.

Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon publication on our website.

Contact Us

If you have questions, concerns, or complaints about this policy or our handling of your data, please contact our DPO via email at [email protected] or by post to:

Fortuna Games N.V.Dr. H. Fergusonweg 1Curacao