Terms and conditions
DEFINITIONS
In these Terms and Conditions, the following definitions shall apply:
- "User" means any individual who uses or accesses our Services;
- "Services" means all services provided by us, including but not limited to our website, software, games, promotions, and customer support;
- "Game" means any game offered on our platform, including but not limited to slot machines, table games, live dealer games, and sports betting;
- "Bonus" means any promotional offer or incentive made available to Users, including but not limited to welcome bonuses, reload bonuses, free spins, and cashback rewards.
LICENSE AND USE
By accessing or using our Services, the User acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions. The User warrants that they are at least 18 years old and that their use of our Services complies with all applicable laws and regulations.
AGE RESTRICTIONS
We reserve the right to restrict access to our Services to Users who do not meet the minimum age requirement of 18 years old. We also reserve the right to require proof of age from any User who appears to be underage.
ACCOUNT REGISTRATION AND LOGIN PROCESS
To register for an account with us, the User must provide accurate and complete information, including but not limited to their name, email address, password, date of birth, and country of residence. Before making a first deposit, the User must also provide additional information, including but not limited to their phone number, first and last name, city, postal code, and gender.
LICENSE TO OPERATE
We are licensed by the Government of Curacao to operate an online gaming platform. Our license number is OGL/2024/112/0974.
PAYMENT TERMS
- We reserve the right to change or modify our payment terms at any time, including but not limited to deposit and withdrawal limits, processing times, and fees.
- We require a minimum deposit of £20 to activate any bonus offer.
- Withdrawal requests will be processed within 1-7 business days, subject to verification procedures.
BONUS TERMS
- All bonuses are subject to wagering requirements, which shall be specified in the relevant promotional terms and conditions.
- Bonus offers may have specific game restrictions or limitations.
- Users must meet all applicable bonus requirements before making a withdrawal request.
VIP AND LOYALTY PROGRAM
We reserve the right to modify or terminate our VIP and loyalty program at any time, including but not limited to the rewards and benefits offered to participants.
SECURITY AND FAIR PLAY
- We take reasonable measures to ensure the security and integrity of our platform.
- Our games are designed with random number generators (RNGs) to ensure fair play.
COMPLIANCE WITH REGULATIONS
We comply with all applicable laws and regulations, including but not limited to anti-money laundering (AML) and know-your-customer (KYC) requirements.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Curacao. Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the Curacao Arbitration Center.
CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify or update these Terms and Conditions at any time, including but not limited to changes to our services, payment terms, bonus offers, or other policies.
BINDING EFFECT
These Terms and Conditions shall be binding upon and inure to the benefit of us and the User, their respective successors, heirs, assigns, and transferees.
GOVERNING LANGUAGE
The governing language of these Terms and Conditions is English.